Payment refused

Michealktm125
New Community Member

Sold some motorcycle parts received £150 as said pending now says refused what happens to the money does it get returned to the pay paler that sent me it and how long does it take

Login to Me Too
1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Michealktm125 and welcome, 

 

If you received a payment that was pending and is not saying refused I'm afraid this means that the money will go back to the sender. Generally, payments complete straight away so it may be that the sender sent you an echeque which was later canceled by them or their bank. We always recommend ensuring that payment is completed before sending your items. I would advise contacting the sender to see what happened as ask them to send the payment again. It could have been a genuine mistake. 

 

I hope this helps, 

Paula 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.