Payment receiving problem

Danya121
Contributor
Contributor
Hello,my customer sent me money to my PayPal The alert says that the money was sent to Anthony Clark, but my name is Danya,what should in this situation?
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1 REPLY 1

PayPal_Drew
Moderator
Moderator

Hi @Danya121

 

I can see why this would be confusing. 

 

Do you see the payment on your PayPal account or is this alert from the buyer? It sounds like another party has your email confirmed on their account if that's the case. I would verify that your customer has the right email address to send the payment to and that you have the email address confirmed on your account. 

 

Thanks, 

Drew

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