Payment received but it's doesn't appear on my Paypal balance.

clemstafari
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Payment received but it's doesn't appear on my Paypal balance.

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free-radical
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Update: The transaction now seems to have contributed to my account balance. I now see the "Money is waiting for you" with the "accept the money" option giving the prompt to withdraw to my bank account. I have not actually done so yet as I am expecting another payment today and I understand that Paypal can only process one instant debit card cash out per day, so I'm waiting for the second transaction to come through before I complete the cash out. Will update if the second transaction also is held for a similar period of time or if it comes through instantly, and if, once it does come through, the withdrawal to my bank process as expected.

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7 REPLIES 7

free-radical
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Member

I have the same problem. The button that allows me to normally withdraw my balance to my bank account is missing as well. 

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clemstafari
Contributor
Contributor

In my activity it shows "Payment Received". This is my first time having this issue. I needed the money badly right now.

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free-radical
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Found this similar thread created just over a week ago: 

 

https://www.paypal-community.com/t5/Payments/Payment-received-not-showing-up-in-Paypal-balance/td-p/...

 

It looks like they have the same problem. It looks like its a new problem as of June and the paypal balance / paypal cash plus split, apparently at least one person in this thread got the payment showing up in his account a couple hours later. The last poster said that in UK it takes 2-72 hours, however I'm in the US and this is odd because I've had other transactions since that thread was posted which seemed to appear in my account immediately. I hope it doesn't hold all of our money for 72 hours.

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CAMA5
Member
Member
Me too, it's showing in my activity list as 'completed' but my balance is sitting at £0. Haven't made any purchases so it hasn't been spent, it's just not there... help?
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jnk7170
New Community Member

I received a payment as well, and also printed a shipping label out of that payment, now my balance reads $0??  WTF, where has my money gone??

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clemstafari
Contributor
Contributor

This is so annoying!

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Solved

free-radical
Member
Member

Update: The transaction now seems to have contributed to my account balance. I now see the "Money is waiting for you" with the "accept the money" option giving the prompt to withdraw to my bank account. I have not actually done so yet as I am expecting another payment today and I understand that Paypal can only process one instant debit card cash out per day, so I'm waiting for the second transaction to come through before I complete the cash out. Will update if the second transaction also is held for a similar period of time or if it comes through instantly, and if, once it does come through, the withdrawal to my bank process as expected.

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