Payment - pending

alternativecy
Contributor
Contributor

Hello,

 

I am new to paypal business.

 

I shipped some packages. For the first 4 i received the payments.

For the next 14 packages i shipped the status is ''payment pending''

I am doing by my self the shipping. I added tracking numbers   (category other) 

 

I have to wait 21 days for the payments to complete?

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1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@alternativecy 

 

There are several reasons why a payment to a seller will be put on hold. Check below article for further details. Instead of waiting 21 days of hold, ask you buyer to Confirm Receipt of the item just follow the steps provided in the article below. Once the buyer is done confirming the receipt the balance will be release automatically to the seller.

 

How to Confirm Receipt:

https://www.paypal.com/gr/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu...

 

Reasons why there is Payment Hold:
https://www.paypal.com/gr/smarthelp/article/why-can%E2%80%99t-i-make-or-send-a-payment-faq3628?app=s...

 

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

 

 

 

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