Payment pending

[Leslie711]

I sent a payment to a phone number given to me for an item, the seller says he can't access the payment as it's pending, why is this?

[PayPal_Siobhan2 · Accepted solution]

Hi Leslie711,

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

It sounds like the seller has not confirmed their mobile number on PayPal. In order to receive a payment using a phone number, the phone number must be registered and confirmed on the PayPal account. 

For more information on how to confirm the mobile, please review this link - https://www.paypal.com/smarthelp/article/how-do-i-confirm-my-mobile-phone-number-with-paypal-faq3044

- Siobhan