Payment on hold
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Recently I created my PayPal account and have completed the KYC as required still one of my payments sent from my partner is still pending. I have got a mail stating that you can receive money but still I am unable to. Can anyone assist me?
I tried to reach the support team but was couldn't find a way to connect with them either by message, call, or mail.
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Hi Arif_lr17,
Thank you for contacting the PayPal Community Forum, and welcome as a new member!
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.
- Siobhan
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