Payment on hold

Iyerelawrence
Contributor
Contributor
Please why is my payment still on hold after I have approved it to be paid, please I need a reversal if not paid. Thanks
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Iyerelawrence 

 

2 reasons.

 

1. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.

 

2. If its not that then does it say unclaimed next to it and if so is there a cancel option?


Advice is voluntary.
Kudos / Solution appreciated.
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Iyerelawrence
Contributor
Contributor
So what am I to do now? Can it be reversed back to my acct? Becos this transaction was made on d 8th of August 2019 and its almost 2wiks. How much longer du I have to wait?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Iyerelawrence 

 

Well you haven't said which of the 2 options above it is yet !!!


Advice is voluntary.
Kudos / Solution appreciated.
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Iyerelawrence
Contributor
Contributor
Since it's has not been delivered, can I get my money back??
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