Payment on hold

tensk
Member
Member

Today i recieved 3 payments from a game configuration that i am selling, and they are all on hold. How can i get the money faster? I updated the orderinformation as a digital product/service and it says that "You have successfully updated order information. You’ll get your money within 7 days of verification."

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tensk 

 

What the system says, is as fast as it gets if it's not a physically shipped item without having to ask the buyer to confirm receipt:

 

To confirm you've received an item:

  1. Go to Activity.
  2. Find and click the original payment for the item.
  3. Click Confirm receipt.
  4. Click Yes to confirm that you received the order.

Kudos & Solved are greatly appreciated. 🙂
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Temp20231024am
Contributor
Contributor

Did the buyer click confirm and how long did it take to get the money

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