Payment on hold

Sammisky12
New Community Member

I have had a payment on hold all week, the item was sent out tracked it has been delivered and marked delivered by eBay and updates paypal, paypal says money will be released within 1 day but its been 2 days and so far nothing and obviously can't contact them, anything else i can do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sammisky12 

 

Everything is taking longer at the moment including payment releases / disputes / refunds / withdrawals etc as Paypal is working with reduced staff and in difficult circumstances due to covid, hopefully released soon.


Advice is voluntary.
Kudos / Solution appreciated.
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