Payment not reflected in PayPal Account

Patoshsky
New Community Member

Hi

I paid for a service and account was deducted by the bank but it didn't register on my Paypal. How can I get the services or my money back

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi Patoshsky,

Welcome to the community forum and thanks for posting.

It sounds like you have made a payment using PayPal system but you were not logged into your PayPal account at the time when the transaction was made. For this reason, you wouldn't see this transaction in your PayPal account history. Please be assured that this transaction is as secure as one completed from your PayPal account and it is noted in our records. If you are not satisfied with this transaction and wish to open a claim to receive a refund of your payment, I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to assist.

-Intars

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