Payment not received

[JoshElfe]

Hi,

It's been 2 months and I was supposed to receive an automated monthly payment but I have not received both the money and an email. I can ensure that they have sent the money because this is the only time this has happened. I really don't know what to do so I'm hoping for any of your help.

Really appreciate it.

Thanks,

[sharpiemarker]

@JoshElfe 

Its possible the sender canceled the automatic payment from their automatic payment page in their PayPal account. Check with sender.