Payment not received

[samedaK]

I have added PayPal as my payment method in Upwork. But PayPal is refusing to receive that money. Upwork customer service told me that paypal is denying payment. Any idea why is this happening?

[PayPal_Dian]

Hey SamedaK, 

Thanks for posting your question in our Community. 

It sounds like there might be an integration issue. I would advise having a look at the next site. 

You can also contact us here so we can troubleshoot this further for you. 

I hope this helps. 

Dian

[samedaK]

Thanks for your response. I contacted the customer service and everything is set now.