Payment not appeared in wallet or recent summary

Maaiza
Contributor
Contributor
I received a payment from epicgames through hyperwallet to my paypal. Everything went smoothly, the verification was done, they processed the payment and sent it to my paypal too. But the money is nowhere to be found in my paypal. Thanks in advance
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maaiza 

 

As you have not added your country to your community profile or said in your post then we can't help (Paypal varies a lot country to country).



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Maaiza
Contributor
Contributor
Thanks for the response. My country is Maldives.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Maaiza 


The option to 'receive' paypal payments is sadly not available in your country.
You can only 'send' payments for purchases.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


Advice is voluntary.
Kudos / Solution appreciated.
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Maaiza
Contributor
Contributor
If that's the case what do you suggest i do get my money back? Once again thanks for the help
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Lerockertsteady
New Community Member
Hi,I aldo have the same problem,I have been waiting for almost a month for 2 payments from games,im am in south africa,how can I get the funds?
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