Payment missing

Ramira
Contributor
Contributor
So I made a purchase on depop through PayPal a few hours ago. The money has been taken out my bank but there’s no PayPal transaction history and the seller hasn’t received any money. I phoned my bank and they said PayPal definitely took the money. What can I do? I’ve tried phoning PayPal but they aren’t taking my call.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ramira 


What does it say next to the transaction in your Paypal account?

1. Pending (with a clearance date)
2. Pending/Unclaimed with a cancel option.
3. Pending/Unclaimed withOUT a cancel option.
4. Payment or Sent.
5. Pending/Uncleared with a clearance date.
6. Pending awaiting authorisation.


Advice is voluntary.
Kudos / Solution appreciated.
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