Payment issues

Jocope44
New Community Member

I can't receive payment of buyer as it won't go through and I'm verified

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1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hi @Jocope44

 

Thank for asking your question in our Community. 

I understand that you are not able to receive a payment from a buyer. There can be several reasons why a buyer is not able to complete a payment. It can be due to the seller, but also due to the buyer. 

If you have received payments before without any issues I would advise asking the buyer to contact us. 

If there are any issues in your account ypou can contact us. This way we can help you receive the payment. 

 

You can contact us through the 'Help & contact' link at the bottom of each page or through Twitter @ask_PayPal  and Facebook.

 

Dian

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