Payment holding due to multiple shipment labels? (Ebay)

ry1388
Contributor
Contributor

So I have a payment being held which I think may be due to there being two shipping labels attached to the transaction. What happened was I created a shipping label which had the wrong weight measurement on it. Because of that, I had to create another label. This resulted in there being two tracking ids linked to the payment. I added the tracking info to the payment meaning it should have released it within a day after delivery. It's been about 3 days and the payment hasn't released yet. Could this be due to one of the shipping ids showing that the package hasn't been delivered yet? Please advise.

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