Payment has been reversed

MohannadHmoud
New Community Member

Hey, On the 30th of July I have purchased a thing from ebay. When I confirmed the purchase the 5.50 dollars have been paid, but the purchase didn't complete, and I received an email says that the payment is pending.

After 3 days I received an email says that the payment has been reversed, but I didn't get my money back and my balance is still 0.00$, what should I do now?

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @MohannadHmoud,

 

Welcome to the community. If a payment has been reversed, it is best to allow at least 7 working days to see this being refunded. Hope this helps.

 

Siobhan

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