Payment from my balance is pending, NO cancel option

cindy522
Contributor
Contributor
Hi. I sent money to my daughter's friend by Friends and family. A teenager. It shows as pending, but there is NOT a cancel option. I can't see what, if anything shows on her end. The money seems to be gone from my account, yet is not in hers. Why would this be? I have successfully sent money plenty of times. Thank you.
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@cindy522

 

PayPal could be reviewing payment or the recipient account. And the recipient should be of 18 years of age in order to have a PayPal account.

 

Forums can only provide general info, for specific account issues contact customer service:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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