Payment completed, Seller not received funds says I need to unblock??

pebble191
New Community Member

I have paid three invoices to a Wedding services company in Italy who is using Paypal Italy account.   I have got three invoices showing as Completed and Paid, with the funds leaving my Credit Card.   However the Vendors business account is showing as unreleased funds / suspended, and i am being asked to release the funds, or CLick to Say the 'item'  has been received.    I cannot do either as the transaction is showing as Completed .  please help

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