Payment Unsuccessful

Basil95
Contributor
Contributor
When I try to do a payment, it tell me that the payment is not successful and to contact paypal service << check the link https://j.top4top.io/p_1512j12cp0.jpeg
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Basil95 

 

Sorry don't click strange links.

What funding source are you using?

Have you used it before?

Is the funding source confirmed with the 4 digit code?

New problem / account.

Old account / new problem?


Advice is voluntary.
Kudos / Solution appreciated.
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Basil95
Contributor
Contributor
Hello there The link is for the problem and its not strange, I am using very old account, and I already used the account for many payments, and also the same place that I am trying to pay for.
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Dell14z
Frequent Contributor
Frequent Contributor

This may sound rude but have you done what they ask, contact customer service?  You don’t have to click the link as it says what to do. 

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Basil95
Contributor
Contributor
Yes I tried, they told me that the problem not from us and contact paypal services
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Dell14z
Frequent Contributor
Frequent Contributor
Right. Have you contacted customer service at PayPal ?
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