Payment Receiving Problem

meyashchauhan
New Community Member

Hello Community,

I am having an issue with my payment that I somehow cannot receive. 

 

What Happened?

I sold my smartphone via an online platform and sent it via courier service. When I ask this person for payment then he told me to pay by PayPal. He sent me this receipt (image ONE),

1.jpg

So I thought I have to send the product first and then I have to reply to this email with the tracking number. So, I did, and after 2 business days I have contacted the same person regarding the payment update, then he sent me the one more email (image TWO)

2.jpg

 

And this email is in my SPAM mailbox. So I don't know to whom should I contact? How can I contact PayPal team so that I can verify whether this is a genuine user or not? 

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