Payment Pending

[JonoBali]

I made a payment to a friend it was taken out of my Pay Pal account and is now unclaimed. My friend says on his side it is pending.

My friend needs this urgently why are they not releasing my money??  I cant cancel it as there is no cancel option. What can we do thank you

[PayPal_JonK]

Hello @JonoBali, 

Welcome to the PayPal Community! I'm sorry to hear one of your recent payments to a friend is unclaimed. A payment might be pending because:

• The recipient hasn’t signed up for a PayPal account yet.
• You sent money to an email address or phone number that the recipient hasn’t added to their PayPal account. As soon as they add this information to their account, they will receive your payment.
• The recipient is still deciding whether they want to accept your payment.
• The recipient hasn't confirmed their bank account.

.

If your payment is unclaimed/pending for 30 days or your payment was denied or refunded, you’ll get your money back.

Hope that helps!

 - Jon K