Payment Pending/Shopify. FAQ says to update account activity with tracking info, but it's not there.
kmb3001
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-17-2020
02:14 PM
As the title says, I have an order that is pending, paid through PayPal Express.
My info on PayPal lines up with the info on the Shopify account (same email address, etc.)
The FAQ page for this says to update account activity with tracking info and the payment will be processed once the delivery is made. However, the payment is not in my account activity, so I can't do that.
Does anyone have any suggestions on how to proceed?
Tried the Resolution Center but on every browser, it kicks me back to the account activity page when I click it. How convenient. 🙄
Thanks in advance!
Labels:
- Labels:
-
Payment methods
-
Payment tracking
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- Debit card not active for refund in Payments Archives
- Adding money from bank not doing anything in My Money Archives
- My payments has been pending for 3 weeks in My Money Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives