Payment Not Showing On Transcation History

usmanmirxa
New Community Member

Hello Please help me I send money to my friend's PayPal cut balance from my account but still transaction not showing on my PayPal transaction history why? Kindly check I transfer the amount of 240 USD to my friend but it's not showing on my list.

 

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @usmanmirxa,

Welcome to the PayPal Community! 

I'm sorry to hear your payment isn't showing in your account. If you were logged into your PayPal account when you sent the money, then it should automatically show on your PayPal Activity Page. However, if you never logged into your account and paid through a money request, it may have processed as a guest checkout. A guest checkout transaction won't show on your PayPal account. To confirm if the payment was processed successfully, I recommend checking your email for a receipt. If you didn't receive anything, the payment may not have processed correctly. For further assistance, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal page. Support is also available through Facebook private message or Twitter direct message.

I hope this helps! 

- Meghan


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