Payment Hold
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Good evening,
I Opened a business account for our property inspection business so out of state customers could easily pay using their credit and/or debit card. We just completed a large inspection and the customers paid via credit card. We typically don't send the report until payment is received, but the our customers need the report immediately for negotiations.
Since we provided a service, it says funds will normally take 7 days. The PP help center said the hold would be removed 10/15. Is there a way to get the hold released sooner? I can see 3 - 5 day, but over two weeks is ridiculous. Also, will this hold be placed on each transaction moving forward?
Thank you in advance for your feedback.
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Payment tracking
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