Payment. Goods not received.

Fallofbecause
New Community Member
I was encouraged by seller to “gift” money rather than send for item. I have email evidence of the transaction. He has not replied to several emails and appears to have blocked me. PayPal say nothing can be done. Please help
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fallofbecause 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

 

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

You also 'risk' having your account limited as using that option for purchasing goods is against Paypal rules.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




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Fallofbecause
New Community Member
Ye ms I was gullible but this was an expensive item. Surely PayPal can help? It was also seller who requested this way!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Fallofbecause 

 

They can't, you sent a 'gift' of money to someone.

You didn't buy anything, if you had you would have used the goods/services option.


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