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Payment Failed/Denied

New Community Member

Payment Failed/Denied

I have been trying to order from Blippo.com, but whenever I try to pay using PayPal it says that it failed or has been denied. I contacted them, and they just recently sent me an email back that said:
 
"Hi, Thank you for your message. I'm sorry to hear about the payment problem. :frowning: I was able to find earlier payment attempts from you via PayPal last month and here is the error code I can see: "The customer's bank is unwilling to accept the transaction. For credit/debit card transactions, the customer will need to contact their bank for more details regarding this generic decline; if this is a PayPal transaction, the customer will need to contact PayPal." Seems that there is a problem with your bank, not accepting the payment. Could you please ask them? Smiley Happy Hope to hear from you soon Smiley Happy
 
Best regards,
 
Mika | Blippo Kawaii Shop"
 
Please let me know what's wrong, thank you.
2 REPLIES
Volunteer Advisor

Re: Payment Failed/Denied

@LadyJinx06

 

Well they have already told you what is wrong.

Either your bank or card issuer is declining the transaction so you need to ask them why.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Payment Failed/Denied

I have been trying to pay with PayPal though, it says I need to contact them. How exactly do I do that? What's their email address? Also, thanks for replying.