PayPal withholding payment until scanned receipt

[Teesa78]

I have sold a bracelet and I received an email from PayPal saying I wouldn’t get paid until I scanned a receipt of postage? Then the buyer doesn’t want it registered as it’s a P.O. Box number. Can I get my funds if it goes to a P.O. Box?

[kernowlass · Accepted solution]

@Teesa78 

BE CAREFUL SOUNDS LIKE THIS SCAM, ARE THE FUNDS SHOWING IN YOUR PAYPAL BALANCE OR NOT?

IF NOT THEN READ THIS.....

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.

[Teesa78]

Thank you so much for replying. I've tried the paypal help desk numerous times and haven't gotten a reply. You just saved me losing a $2000 bracelet!

[kernowlass]

@Teesa78 

Its one of the main reasons I give up my time to help out on here.   😊