PayPal refund didn’t work

Arnav1
Contributor
Contributor

So basically iTunes charged me for something (I got charged for a free trial)and I had a refund done but I already had removed my debit card from my PayPal account. My card or PayPal didn’t get the money so it’s basically gone. Please help me fix this problem. Thank you

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Arnav1

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Arnav1

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Arnav1
Contributor
Contributor
Thanks for informing me I checked and my money is back into my cards about 2 weeks later ty:)
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.