PayPal don't offer our customers to pay without PayPal account
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We integrated PayPal on our website. But when customer starts with payment process, it offers him to "Pay with PayPal" (and login field).
I know that PayPal can offer payment with credit card to customers without PayPal account. But how can we get there?
I double checked the settings on "Profile > Selling Preferences > Website Payment Preferences > PayPal Account Optional" as written in help website.
But if I create a manual money request and send it to someone who doesn't have an account, it works. He get both options (PayPal login/create and Credit Card).
The PayPal support is really very bad. And usually it can't even be reached.
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I have the same issue - checked the "Paypal account optional" setting and is already enabled. Still it requires my customers to log in or register, instead of entering their credit card details. I am trying from a Hungarian IP address.
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Over the weekend I find out that main problem is PayPal's UX.
When it asks user for e-address, it looks like it want a login or a registration.
But, if user enters his e-address, it will continue to payment process where he can pay with credit card (depends on country, settings ...).
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This is good on one hand but still makes it far from an ideal card payment solution. I am also trying to reach out to Paypal with this - please let me now here if you succeed...
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No, it is bad.
Behavior is different - it looks that it depend on country.
Examples:
USA - user without PP account can pay with credit card
Germany - user without PP account can pay with credit card and can pay to bank account
Switzerland, Austria, Slovenia - user without PP account can't pay with credit card
Be a shame PayPal.
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