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They want my SS# to pay someone else. No way am I giving my Bday and SS# to some automated system.
And to those volunteers stating that you need to give an SS# to all financial institutions, PayPal is not a financial institution. I sold a large item 2 years ago and it took over 1 year to get my money. No protest from the purchaser, just multiple supposed lost checks and eventually no call backs from PayPal. Had to get a lawyer and they said PayPal can pretty much do as they please with your money, they are not a bank or a financial institution and are NOT bound by the same regulations.
pAYPAL does not have to be a bank to ask for some personal identification,if you want to use its service,then give them what they asked for,even a currency exchange place wants to see your driver license or some form of ID.
apply for a m erchant account from a bank,you get better service
i am not an american citizen and don't have a social security number. i cannot use paypal anymore? Is it only for americans?
Not just the Social Security, but utility bill and drivers license. What happens when they can't protect your data. They say oops, You lose everything rebuilding your credit
Data breaches are the number one concern. Since PayPal outsources their call centers to Non-US territories that information can easily be breached. I always find that amusing when I get a call center representative that is in the Philippines. That's another soap box story for another day.
As far as the original topic goes recently ran into this myself with PayPals current deceptive business practices, from my perspective, after approximately three years of being a "customer" with their service and barely utilizing it. Apparently their third party system can't identify me. Eventually they changed their tune from the last four to the entire SSN. Makes me question the validity of their business practices and their services. In other words they are doing unsafe practices which contradicts their "motto".
The law is quite clear that if they can't prove that they are directly a banking institution, which they never willingly or easily provide because they aren't, PayPal goes on the list of ID Theft criminals. Assuming you are a citizen of the US, you may call Social Security at 1 (877) IDTHEFT and report them.
To prove they are a banking institution submit to them a W-9 requiring them to give their TIN and related information, and look up on the Secretary of State for California and Delaware. If PayPal refuses to remit the form to you then you turn them into the IRS for tax fraud. It's quite simple to do for any business. They are required by law to remit it to you or penalties ensue.
PayPal is also required to give specific U.S.C. reference when they claim "It's Federal law". If they do not they are again in breach of Federal Code and you are not required to give it under any circumstances. I would always suggest this in Certified Registered US Mail and not a web link. Web web documents are routinely fluid and can be easily manipulated by any entity to feed the Corporate greed.
If PayPal does not provide the appropriate refund in a reasonable amount of time PayPal, is in fact, money laundering.
Just a few tidbits working as an Advocate and in the Criminal Justice system. Do the research for that information yourself and always verify, verify, verify when someone asks you for a SSN. Don't take my word for it and definitely spend more time on quality sites not volunteer based forums. Get involved with real agencies instead of pseudo-want-to-be agencies. Attempt to milk whatever information out of you will always be in the Corporate handbook so it can be sold, stamped on a lunch box, etc. The word is unscrupulous I believe that I'm looking for.
This is a recent issue for me, I have had the account for many years. The account has a balance in it which I can now not access without providing my SIN. So PayPal now inherits my money? Surely that is fraud?
I just want to say, I have been using PayPal for the last two years to send friends money I owe them, like if we split hotel rooms or someone pays for a camping site several of us use. I have never given them my SS # so why do they all of a sudden require both my birth date and SS#?! There are plenty of other apps such as CashApp which do a similar service and do not require a SS#. It seems shady. I luckily do not have any money sitting on PayPal, so I will just use another method. Sad that after using PayPal for years, I'll have to move on.
I've used PayPal for the past 9 years and I too just received a request to "confirm my identity". I can tell you I will delete my account rather than send them my private information such as birthdate and social security number. They don't need that information to process a transaction or refund through my credit card they have on file. If PayPal were to get hacked, they get my credit card info which is protected by the credit card company. If they get personal info like a social security number and birthday then I could have a real mess. If it can happen to one of the big 3 credit bureaus (Equifax), it can happen to PayPal. And I certainly don't like anyone having access to that kind of information just to "confirm my identity".