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PayPal debit Mastercard only works when the transaction amount is available in PayPal balance

AmyF27
New Community Member

PayPal debit Mastercard only works when the transaction amount is available in PayPal balance

My confirmed bank is linked with my PayPal debit Mastercard get the card will only work when the transaction amount is available in a PayPal balance absolutely none of the transactions where I try to use the bank as a backup go through. A couple weeks ago I was even on the phone with PayPal and someone reset the card settings and claimed it would work it never did