PayPal charging my account

Alc7711
Contributor
Contributor
The merchant is not showing any orders from the three charges that were made to my account. I cannot get in touch with a customer representative, so I used the chat option. I was told that they cannot do anything, and cannot reverse the charges( yes, this will probably fall off of my account after pending,)but I need to access the money that I “used” in order to complete my purchase. Has anyone had this issue or advise on what I can do to escalate this situation? Happy Friday- Amy
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