Hi can anyone please advise. A payment from a buyer on my ebay is saying it has been paid to my paypal account. It is showing as paid in my PayPal account but my balance has failed to update and the funds are incorrect. I haven't had any notifications to say the money is on hold. Only that it has been successfully paid, but it hasn't !?
Hello, @Amzelizabeth. Thanks for taking the time to post your concern here in the PayPal Community Forum. It sounds as though the funds from the eBay payment were placed in your Pending Balance. When that happens, the money would not be reflected in your main Balance (also known as your Available Balance).
