PayPal Refund

JordanWhite23
Contributor
Contributor

Hi, I just recently had a refund for an online bus ticket. I received the refund from them back into my account. However, just checked my bank balance, and the original payment has been taken by PayPal. How can I get this resolved or is that a normal issue? Any help is appreciated, thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JordanWhite23 

 


If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.


Advice is voluntary.
Kudos / Solution appreciated.
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