PayPal Facebook Messenger notifications - not working
WoozleB
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-02-2019
02:11 PM
Good Morning, I signed up to receive notifications about payments by Facebook Messenger, but when I open the message it says "Something went wrong, please try again later". Is there a setting I need to update to enable these notifications to come through?
Labels:
- Labels:
-
Making a payment
-
Payment tracking
2 REPLIES 2
PayPal_Randy
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-07-2019
07:42 AM
You can update your Facebook Messenger notification preference in your PayPal account's Settings. If you're still seeing this issue on your end after completing the steps, I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
- Randy
Alnic
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-16-2021
08:12 PM
If using an iPhone - go to Settings - click on Notifications scroll down to PayPal & make sure it is turned On.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- PayPal in Messenger 'Attachment unavailable' in My Account Archives
- Using PayPal with Facebook messenger in Payments Archives
- Cheated in Disputes and Limitations Archives
- Facebook messenger seller emailed invoice to me for a purchase is it legit? in PayPal Basics Archives
- How do I get PayPal mesages on Facebook Messenger in PayPal Basics Archives