PayPal Error but bank still charged?
JTJT
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Posted on
Jul-29-2019
02:13 PM
I paid Using PayPal(without an account), it said error and send me back to the shopping homepage. Bank of America mobile noticed me about the activity and I verified that it was me. Now the transaction went thru, but twice! The shopping site said they had no record of payment, I have no confirmation email from PayPal, and it still went thru twice on my card. What should I do? Thank you very much!
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Making a payment
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Payment tracking
1 REPLY 1
PayPal_DavidR
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Aug-01-2019
06:29 AM
Hi there,
Welcome tot he PayPal Community.
I recommend contacting our customer service who can locate the payment and open a claim on your behalf. The number can be found under the Help/Contact tab at the bottom of the PayPal website.
-David R
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