PayPal Debit Master Card

bjthur52
Contributor
Contributor

I made an online purchase from JC Penny using my Paypal account. I returned the items and lady in customer service for Penney's wasn't sure how to do a refund for Paypal purchases so did return credit to my Paypal Debit Mastercard. When I checked my Paypal account and Paypal Debit Mastercard it doesn't show any refund/credit...should I contact Paypal customer service?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bjthur52 

 

May take up to 30 days for refunds to be posted on cards.  Although since your circumstances are kinda unique, contact PayPal to confirm this.

 

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.


Kudos & Solved are greatly appreciated. 🙂
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