'Pay after delivery' frustration

guiobus
Contributor
Contributor

I am desperately trying to find how to cancel "pay after delivery" and Paypal has done a good job at hiding this setting from the paypal website, if it as ever been accessible. It is so frustrating to look for that option and not being able to change it. Yes, Paypal, some people want to pay right away. Could you please make the option to opt out easy to access?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@guiobus 

 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > scroll down to pay after delivery.


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guiobus
Contributor
Contributor
Thank you for guidance. Just followed your instructions. After clicking on the profile tab (next to log out) I have no sign of a ‘payments’ option. Only summary, money, activity, reports, tools, more, and help....
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kernowlass
Esteemed Advisor
Esteemed Advisor

@guiobus 

 

Try the money tab, you have a business account so may be in a different place, click on the tabs and scroll down and you should find it. 


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guiobus
Contributor
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Already tried, of course. In fact, we should perhaps pause the treasure hunt. I have tried every single menu option. I have visited in the entire website several times over before contacting customer services. Last time it was over a year ago, and I was told the 'pay after dellivery' option had been cancelled. But then I could not check and it was still active. Today I cancelled again by phone, but I have no way of checking. I suppose I ll have to wait until my next ebay purchase...

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kernowlass
Esteemed Advisor
Esteemed Advisor

@guiobus 

 

As PAD just works from a bank account then why not just make your debit or credit card your preferred funding source then you won't get the PAd option?


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