Paid Steam using debit card. Debit card has enough balance.

[BenjaminBiton]

Hi Everyone!

Good morning.  Sorry for the dumb question.  Newbie here,  I've been with Paypal for a while now but this is the first time I made a charge via Paypal to my debit card.  So this is what happened.  I purchased a game in Steam and use Paypal > Debit card.  In my bank it shows that my account was deducted but the purchase failed in Steam.  How do I get that to work or do I still get my money back?  If so what should be my next steps?

Thank you so much everyone and stay safe.

Love you all.

Yours,

Benjamin

[kernowlass]

@BenjaminBiton 

Well you have said what it says in Steam and what it says in your Debit card but you haven't said what it says next to the transaction in your Paypal account, which is the most important one if you want advice.