PROBLEM RECEIVING GIFT

[Czel11]

HELLO , my friend encounter this problem a message appear that the recipient accepts paypal payments only through their websites.

[kernowlass]

@Czel11 

What country is your friend in?

[Czel11]

Philippines. My family and friends can't send money to me either. I've sent emails to paypal and it seems they are being unresponsive. I have funds on my paypal account. I can't withdraw my funds. 😭

[Czel11]

I mean I'm from the Philippines. And my friend is from US. He contacted paypal already and they said that it's my account itself has a problem. I don't know how and why.

[PayPal_JonK]

Hello @Czel11,

Thanks for reaching out! @kernowlass, thank you for getting the thread started on this one! Your help and guidance is always appreciated.

In this case, it sounds like there may be some kind of restriction, limit, or even limitation you may be encountering. I would recommend looking into your Resolution Center for steps on how to resolve this. If you don't see any steps to resolve there, please reach out to our Customer Support over the phone to review the matter further. Best of luck!

 Cheers,

 - Jon K