PLEASE HELP ME!!

destinie_03
New Community Member

i’ve brought an item of ebay through paypal. the money has been taken from my account and i have paid but the seller isn’t recieving it. what do i do?

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1 REPLY 1

PayPal_Rich
Moderator
Moderator

Hi destinie_03,

 

Thanks for reaching out to the PayPal Community for answers! I understand that you have sent a payment using PayPal but the merchant is saying they have not received it. As long as the payment status reads as "Complete" in your PayPal account, you should be good to go.

 

One thing I would check is to see if the payment was sent as an eCheck. EChecks usually clear in 3 - 5 business days but can take longer depending on your bank.


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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