PAYMENT

Hog2
Contributor
Contributor

RAKUTEN SAID THEY SENT $1.81 TO MY ACCOUNT BUT IT HASEN'T SHOWN UP. HOW DO I MAKE A COMPLAINT?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Hog2,

 

I'm sorry to hear that an expected payment has not been received. It is not possible to make a complaint for a transaction that you are receiving or were expecting but have not received. If you are expecting payment for an item or service performed, it is important to only deliver the item or service once you have verified that the payment has been received.

 

I hope this information helps!

 

Olivia

 

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