PAYMENT MISSING [WEPLY]

notoriouswg
New Community Member

hi, i already completed a payment and it has already been credited on my account but i didnt receive any paypal receipt or confirmation. please help me. will the money be refunded? i need the money back so i can pay for the item again. thank you.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @notoriouswg,

 

Welcome to the community!

 

It sounds like you made a payment and are expecting a refund, is that correct? Does the refund transaction show in your transaction activity? If so, what's the status? If your original payment was funded by your bank account, the refund would only be available once the original charge finished transferring - a process which can take multiple business days. 

 

To learn more about refunds, please take a look at this article.

 

I hope this helps!

 

Olivia

 

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