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Outgoing payment not visible on account

New Community Member

Outgoing payment not visible on account


On Tuesday I paid 100 USD on a website to a supplier.  I received the confirmation email from PayPal that payment is ok.

But my subscription was never completed, it's still pending.   And this payment is also not showing up on my Paypal account, not on my credit card after 3 days.  I dont dare to make the subscription a second time, otherwise I'm afraid to pay the cost twice.

Do you know why could be the problem please?  Thanks