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Order failed on Lego's site, but the money was pulled from my bank account

mozzerelli
New Community Member

Order failed on Lego's site, but the money was pulled from my bank account

I made a $300 order to Lego through PayPal and as it was processing and nearing the end, it said it failed and threw me back to the "My Cart" screen as if nothing happened. But upon further inspection, PayPal took the funds out of my account and they are pending. So what do I do? Do I express checkout with "Pay with PayPal" and go through the whole thing again only for it to charge me again or will it use the current transaction that is being held and pending as the payment? I know there is 30-day waiting period to get the funds back automatically, but its $300 and I would like it back sooner rather than later.

2 REPLIES 2
skeletonwizard8
New Community Member

Re: Order failed on Lego's site, but the money was pulled from my bank account

Any update on this? did you have to wait 30 days?

MonkeyManMan
Contributor

Re: Order failed on Lego's site, but the money was pulled from my bank account

I have this exact same problem. I tried to buy a Lego colosseum, and even though the order failed, I have two pending $700 orders. Is there a way to cancel the orders? Are they even going to get accepted?