cancel
Showing results for 
Search instead for 
Did you mean: 

On hold

Highlighted
Member

On hold

I received a payment yesterday without selling anything, but i got a message on hold cause i am a new user with no transaction history.i read it can take up to 21 days to become available.how it can be sooner? Thank u
1 REPLY 1
Highlighted
Esteemed Advisor

Re: On hold

@Thomas265 


When funds are released.

1.
Funds are released when tracking shows delivery of the item to the buyer + 1 day (you as the seller add the tracking number to your transaction).
2.
If you don't send trackable then funds are released at 21 days.
3.
If you are selling items to be collected OR virtual items OR services where tracking is not appropriate then you can mark the transaction as processed and the buyer 'may' have the option to confirm receipt on the transaction on their Paypal account. IF the buyer agrees to do so and IF the option is available to them then funds may be released earlier for you, however that is not guaranteed.
4.
If its an ebay sale then funds from ebay may be released earlier with positive feedback.


Advice is voluntary.
Kudos / Solution appreciated.