#On hold or pending amount status

mohdmunawarali
New Community Member

Hi guys, I'm new PayPal user and recently I received some amount (USD)in my PayPal account but it's been already more than a week still the only hold balance is not getting transferred to my bank account. having problem with PayPal amount which is showing the statuss as pending or on hold. Appreciate your responses Faiyaz.

Login to Me Too
1 REPLY 1

Madhubala1
PayPal Employee
PayPal Employee

Hi @mohdmunawarali 

I can understand that you are referring to the payment which has been placed under hold. Usually, once the payment is marked as hold, it will get released automatically after 21 days. If you try to get the money sooner you can request the buyer to confirm the purchase receipt. You can click here to get the steps to confirm the receipt. You can also click here and check why the payment is being held. 

 

I hope this helps.

Madhubala1

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.