Not sure what’s happening with my refund
JL_50
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-28-2019
08:34 AM
On Thursday the 24th of January I was notified from the original seller that my refund should be completed by now. So I went and looked in my account and it came up in the ‘your activity’ section saying that £225 had been added. Nothing has been added to my account as of yet and it’s not even coming up as pending. Today is the 28th of January and I still nothing’s coming up in my account, it’s still exactly as it was before. Paypal are yet to email me to confirm the completion of the refund so I just wanted to know what’s going on and if I should call paypal up.
Labels:
- Labels:
-
Refunds
3 REPLIES 3
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-28-2019
03:27 PM
If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.
Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.
Advice is voluntary.
Kudos / Solution appreciated.
JL_50
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-28-2019
10:56 PM
Hi there. Thanks for the reply. I believe I paid with my PayPal balance and not through the use of a credit card.
JL_50
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-28-2019
11:42 PM
Actually sorry. I got it wrong, I paid £210 via my bank and then a further £15 through my PayPal balance. Will the £210 therefore be returned to my bank and the £15 to my paypal?
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- What happens If money is transferred to old account? in My Money Archives
- what is the max amount possible for refund paypal ? in Disputes and Limitations Archives
- Pay in 3 Has Been Refunded, What Happens? in Products and Services Archives
- What happens to my account balance if I'm banned in My Money Archives
- Friend claims he cant issue refund because payments pending in Payments Archives