Not receiving payment

[ELD92]

I have sold items on both ebay and depop, but I have not received payment to my PayPal account? Despite the buyer sending payment.

[angelleye]

If you don't see any record of the transaction in your account then it didn't get paid to that account.

What makes you say the buyer submitted payment? Do you have the proper PayPal account hooked up to your eBay account?

Ask one of these buyers to provide the transaction ID for their payment. Then you can search for that within your account. If you can't find it, it didn't get paid to that account. Simple as that.

Next step would be to verify exactly where they did send the payment (if they actually did at all.)